By using any PunchCards.com web site, mobile website, web platform, product, marketing material, course, subscription, and/or service (“Service”), of PunchCards.com (“PunchCards”), you are agreeing to be bound by the following terms and conditions (“Terms of Service”). These Terms of Service shall serve as an agreement (the “Agreement”) between PunchCards and you (“Customer” or “You” or “Your”), hereafter collectively referred to as the parties (“Parties” or “Party”).
BY ACCEPTING THIS AGREEMENT, EITHER BY COMPLETING THE ONLINE APPLICATION PROCESS BY CLICKING A BOX INDICATING YOUR ACCEPTANCE OR BY USING A SERVICE THAT REFERENCES THIS AGREEMENT, YOU AGREE TO THE TERMS OF THIS AGREEMENT. IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THESE TERMS AND CONDITIONS. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THE SERVICES.
PunchCards reserves the right to update, amend and change this Agreement from time to time without notice. Continued use of the Service constitutes acceptance of such revised or new terms. You can review the most current version of this Agreement any time at: https://www.punchcards.com/terms/.
1) Service Terms
In order to use the Service:
- If you are an individual you must be 18 years or older to use this Service.
- You must provide Your legal full name or entity name, a valid email address, payment details, and any other information requested in order to complete the registration process. You are responsible for all trade-marks, logos, design, media, text, graphics, animations, audio components, video components, photos or any other information (hereinafter collectively referred to as “Content”) posted and activity that occurs under Your Service (even when Content is posted by others who have access to Your Service).
- You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in Your jurisdiction or of the jurisdiction of PunchCards (including but not limited to copyright laws).
- Service registration or access by “bots” or other automated methods are not permitted.
- Violation of any of the terms hereof will result in the immediate termination of Your Service. While PunchCards prohibits certain conduct and Content on the Service, You understand and agree that PunchCards cannot be responsible for the Content posted on the Service and You nonetheless may be exposed to such materials. You agree to use the Service at Your own risk, and to hold PunchCards harmless for any loss, misconduct, or unauthorized use of the Service.
- If any unauthorized use occurs, PunchCards may hold You or any party that You have assigned liable for any loss or damage that are a result of the breach of this Agreement.
2) Service and Password Security
- PunchCards hereby grants You, a limited, non-exclusive, personal, revocable, non-sub licensable and non-transferable permission to, generate, distribute and update PunchCard Pass (defined to be one or more digital passes (e.g., movie tickets, coupons, loyalty reward vouchers, boarding passes, membership cards, etc.) created by You under this Agreement).
- You understand and agree that PunchCard Passes generated by You, and signed with PunchCards’ digital signature are issued and owned by PunchCards, in accordance with Apple Inc.’s iOS Developer Program License Agreement terms and conditions, and as such must not be distributed either publicly or privately by You under any circumstances.
- Certain uses of the Service may require you to register for an Apple Inc. developer ID or a Google developer ID (“a “Developer ID”) which may be at an additional cost to the fees charged in relation to the Service.
- If you are required to obtain a Developer ID and fail to do so, or such Developer ID is terminated by Apple Inc. or Google, PunchCards may terminate this agreement immediately.
- PunchCard Passes on the iOS platform are updated by the Service and Apple Push Notification Service (a system for transports and routes a remote notification from a given provider to a given device). You hereby acknowledge that PunchCards is not liable for any failure of the Apple Push Notification Service or for the failure of an end-users device to receive a PunchCard Pass or an update.
- You are responsible for maintaining the confidentiality of Your Service password, and are responsible for all activities that occur under Your Service. You agree to immediately notify PunchCards of any unauthorized use of Your password or Service or any other breach of security, which includes but is not limited to computer viruses, trojan horses, spyware, malware, adware, hacking, and other malicious or unwanted means expressly or impliedly prohibited by, or inconsistent with, any provision of this Agreement.
- PunchCards reserves the right to revoke access to the Service, at its sole option and discretion and without notice to You, if any misuse or foul play occurs or is suspected within the system.
- PunchCards will not be liable for any loss or damage arising from Your failure to provide us with accurate information or to keep Your password secure.
- To the extent required to deliver the Service, You hereby appoint PunchCards as Your worldwide agent for the delivery of the PunchCard Passes to end-users during the term of this Agreement. You hereby acknowledge that PunchCards will deliver the PunchCard Passes to end-users for You and on Your behalf. You hereby authorize and instruct PunchCards to:
3) Pricing and Modifications to the Service
- PunchCards will charge You a monthly fee for the Service which will vary with the type of plan and actual Service rendered by PunchCards. All fees are subject to change at any time. We will notify You in advance of any fee changes.
- PunchCards shall not be liable to You or to any third party for any modification, price change, suspension or discontinuance of the Service.
- From time to time, PunchCards may issue an update to the PunchCards application which may add, modify, and/or remove features from the Service. These updates may be pushed out automatically with little or no notice, although PunchCards will attempt to notify You in advance of an upcoming update, including details on what the update includes, whenever possible. PunchCards will in no way be liable if such updates affect any current hardware used or making any device no longer supported.
4) Payment Terms
- A valid credit card or PayPal account is required to set up any type of Service with PunchCards.
- By using any PunchCards’ Service, You hereby authorize PunchCards to draw monthly automatic recurring payments from Visa, MasterCard or PayPal, covering all monthly dues and all other applicable payments to Your Service.
- All subscriptions to any PunchCards Service will renew automatically on a month-to-month basis, and monthly recurring payments, where applicable, will continue until notice of cancellation is received. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and You shall be responsible for payment of all such taxes, levies, or duties.
- PunchCards reserves the right to revoke access to Services if Your balance is overdue or invoices are not paid in full. If for any reason You default on Your contracted payment obligations, You hereby authorize PunchCards or its assignee to collect the outstanding monies, plus service charges, legal fees, court costs and interest, in any method available to PunchCards. Interest will be charged at a rate of 2% per month on unpaid balances. You shall indemnify PunchCards for all collection or legal fees incurred by PunchCards in order to satisfy Your payment defaults.
5) Refund Policy
There will be no refunds or credits for setup fees, partial months of Service, upgrade/downgrade refunds, or refunds for months unused with any Service. In order to treat everyone equally, no exceptions will be made.
6) Cancellation and Termination
- You are solely responsible for canceling Your Service. You can cancel Your Service anytime by clicking on the “Billing” tab inside the Service web platform. Your PunchCards membership will continue in effect unless and until You cancel Your membership or we terminate it. Any questions in regards to cancellations should be directed to support@punchcards.com. Cancellations by phone or sent to any other email address will not be accepted.
- All of Your Content will be deleted from the Service upon cancellation. This Content cannot be recovered once Your Service is cancelled.
- You must cancel Your membership before it renews each month in order to avoid billing for the following month’s fees. If You cancel the Service before the end of Your current paid up month, Your cancellation will take effect immediately and You will not be charged again. You will still be able to access the Service until Your current payment cycle expires.
- You may cancel this Agreement at any time after all obligatory payments have been made to PunchCards, following which PunchCards shall not be required to render any further Service as per the terms of this agreement.
7) Termination by PunchCards
- PunchCards, at its sole discretion, has the right to suspend or terminate Your Service and refuse any and all current or future use of the Service, or any other PunchCards Service, for any reason at any time.
- Such termination of the Service will result in the deactivation or deletion of Your Service or Your access to Your Service, and the forfeiture and relinquishment of all Content in Your Service.
- PunchCards reserves the right to refuse Service to anyone for any reason at any time.
- In the event of a cancellation and/or termination of Your Service, PunchCards will not be held responsible or liable for any damages that You or Your clients incur as a result of any agreements made between You and Your clients.
- Upon expiration or termination of this Agreement: (a) You shall return or, at PunchCards’ request, destroy all confidential information, and (b) other than as provided herein, all rights and obligations of each Party under this Agreement, exclusive of the Service, shall survive.
8) Transfer of Customers Upon Dissolution
Upon dissolution, PunchCards agrees to provide all Content and necessary information, including client contact details and existing contracts, to transfer Your clients’ accounts so that they may maintain Service with PunchCards. Upon dissolution of Your subscription, PunchCards agrees to take over all of Your clients’ accounts and maintain them from the effective date of termination.
9) Hosting
PunchCards will host Your Service with a premium Internet hosting provider. You will be granted access to Your Service from our website (https://www.punchcards.com), and any sub-domains associated with the particular Service. PunchCards will make reasonable efforts to monitor the up-time of the hosting account, but does not guarantee or warrant its reliability due to various external Internet factors.
10) Members Area Access
- Under the terms of this Agreement, all paying customers of PunchCards will receive access to a secure members area (“Members Area”) that can be found at https://www.punchcards.com/members/ .
- Information shared in the Members Area is copyright of PunchCards and must be kept confidential at all times. You may not share or sell any information contained therein unless it is explicitly stated that such information can be distributed, packaged or offered, without written consent of PunchCards. The trademarks, logos, and service marks that are displayed in the Members Area are the registered and unregistered marks of their respective owners.
- PunchCards reserves the right to revoke access to the Members Area at any time if any misuse or foul play occurs, or if unauthorized file sharing or multiple-IP logins are detected in the system.
11) Customer Support
- Customer and technical support is only available via email or our support forum. The technical support email address is support@punchcards.com, and more information can be found on our Support Desk (https://support.punchcards.com/)
- PunchCards will make the best efforts to respond to all reasonable requests in a timely manner. You understand that PunchCards will not be held liable for any loss or misfortune that may occur from support or technical recommendations, or the time at which it may take for the support or technical issue to be addressed.
12) Copyright and Content Ownership
- We claim no intellectual property rights over the material You provide to the Service. Your profile and materials uploaded remain Yours. However, by using the PunchCards application to create Your PunchCards, You agree to allow PunchCards and others to view and share Your Content.
- PunchCards does not pre-screen Content, but PunchCards and its designee have the right (but not the obligation) in their sole discretion to refuse or remove any Content that is available via the Service.
- You shall be solely responsible for securing and paying for all digital Content licenses and any other Trademark or Copyright licenses from Content owners (or their agents) required in connection for You to use in connection with the PunchCards Service.
13) Free Trial
- PunchCards encourages the use of its Service through free trials, when available. Free trials last for 7 days and are only available to first time customers of PunchCards. Only one free trial may be redeemed per member. A valid credit card or PayPal is required when signing up for a free trial, but You will not be billed until the conclusion of the stated free trial expiry date.
- By registering for a free trial, You authorize PunchCards to bill You for the following month of Service at the commencement of that month. If You cancel Your Service prior to the expiration of Your free 7 day trial, You will not be charged. At the end of Your 7 day trial, billing will begin automatically for each month that You continue to use the Services.
14) Warranty
- PunchCards does not warrant that (i) the Service will meet Your specific requirements, (ii) the Service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the Service will be accurate or reliable, (iv) the quality of any products, Service, information, or other material purchased or obtained by You through the Service will meet Your expectations, and (v) any errors in the Service will be corrected.
- You hereby represent and warrant that: (i) none of the PunchCard Passes, or end-users’ permitted uses of those PunchCard Passes, violate or infringe any patent, copyright, trademark, trade secret or other intellectual property or contractual rights of any other person, firm, corporation or other entity and that You are not submitting a Service on behalf of one or more third parties unless you have obtained a white-label license; (ii) each of the PunchCard Passes is authorized for distribution, use in, export to, and import into each of the countries in which they are distributed, in accordance with the laws and regulations of those countries; (iii) none of the PunchCard Passes contains any obscene, offensive or other materials that are prohibited or restricted under the laws or regulations; (iv) You agree to abide by the PunchCard privacy policy and will ensure that you have your end-users become bound to a privacy policy of equal tenor; (v) You are not sending any unsolicited electronic communications and you will comply with all applicable spam legislation including CAN-SPAM Act in the U.S. and the rules and regulations in Canada known as Canadian Anti-Spam Legislation (“CASL”); (vi) You have obtained consent form any end user to permit You to send a commercial electronic message to an electronic address, and that when communicating electronically you will identify yourself, offer an unsubscribe mechanism and to be truthful.
15) Liability
You expressly understand and agree that PunchCards shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if PunchCards has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Service; (iii) unauthorized access to or alteration of Your transmissions or data; (iv) statements or conduct of any third party on the Service; or (v) or any other matter relating to the Service.
16) Limited Warranty and Limitation of Damages
- PunchCards makes no warranty, and You hereby waive and disclaim any other warranty, representation, or condition of any kind or nature, express or implied, verbal or written, statutory or otherwise, including, without limitation, any warranty representation or condition of merchantability or fitness for purpose. You acknowledge that PunchCards will make reasonable efforts, but does not warrant that the Service will work on all mobile platforms. You acknowledge that PunchCards is not responsible for the results obtained by Your clients on their Mobile Websites. In every circumstance, PunchCards will have no liability for any damage, loss of productivity, or loss or alteration of matter detrimental to Your client or their property due to the use of third-party software or hardware installed or recommended by PunchCards.
- You represent and warrant that any Content provided to PunchCards so that PunchCards may carry out the terms of this Agreement does not violate the rights of any third party, whether arising by agreement or by operation of law. You hereby: (i) grant to PunchCards a license to use any such works or intellectual property attaching to such works; and (ii) waive any and all moral rights in association with any such works provided to PunchCards. You further represent and warrant that such license and waiver of moral rights does not violate any rights of any third party.
17) Customer Indemnification and Liability
- You agree to indemnify, save and hold harmless PunchCards from any and all damages, liabilities, costs, losses or expenses arising out of any claim, demand, or action by a third party arising out of any breach of Your responsibilities or obligations, representations or warranties under this Agreement.
- You waive any claim for damages of any kind or nature against PunchCards and agree that Your sole and exclusive remedy for damages (either in contract or tort) is the return of the price paid to PunchCards limited to a total value of $500.
18) Ownership Rights
Customer shall own and retain all rights to the Content provided by Customer, which includes all Content. PunchCards shall own all rights, title, and interest in and to all other elements, materials, data, graphics, and code of the Service including all interfaces, navigational devices, menus, menu structures or arrangements, icons, help and other operational instructions, and all other components of any source or object computer code that comprise the Service, all literal and non-literal expressions of ideas that operate, cause, create, direct, manipulate, access, or otherwise affect the Service and design elements. You shall not do anything that may infringe upon or in any way undermine PunchCards’ right, title, and interest in the Service or any other intellectual property held by PunchCards. PunchCards reserves the right to display any portion of Your publicly available Service for the purpose of displaying rendered work to other potential customers or for marketing purposes.
19) Intellectual Property
Each Party acknowledges that in connection with this Agreement it may have access to proprietary information of the other Party, including but not limited to trade secrets, data, processes, technical information, business knowledge, pricing, service providers, hosting providers, technology partners, research and development and marketing strategies (hereinafter collectively referred to as “Confidential Information”). You acknowledge that the disclosure of Confidential Information in any manner would be highly detrimental to the interest of PunchCards. You agree that the right to maintain such Confidential Information constitutes a proprietary right, which PunchCards is entitled to protect. Accordingly, You, Your agents and Your employees agree that they cannot disclose or permit (either during this Agreement or thereafter) the disclosure any Confidential Information to any person, or use or permit the use of same, for any purposes other than those of the owner of such information. You shall not use any Confidential Information of PunchCards except as may be necessary to perform your respective obligations under this Agreement. Notwithstanding the foregoing, Confidential Information shall not include any information that is in the public domain or becomes publicly known through no fault of You.
20) General Policies
- Your use of the Service is at Your sole risk. The Service is provided on an “as is” and “as available” basis.
- You understand that PunchCards uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
- You must not modify, adapt, reverse-engineer, decompile or hack the Service or modify another website so as to falsely imply that it is associated with the Service, or any other PunchCards Service.
- You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written consent by PunchCards.
- PunchCards may, but has no obligation to, remove Content and Services containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or this Agreement.
- Verbal, physical, written or other abuse (including threats of abuse or retribution) of any PunchCards customer, employee, member, or officer will result in immediate Service termination.
- You understand that the technical processing and transmission of the Service, including Your Content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
- You must not upload, post, host, or transmit unsolicited email, SMSs, or “spam” messages.
- You must not transmit any worms or viruses or any code of a destructive nature.
21) Privacy
Parties agree to comply with the terms of PunchCards’ Privacy Policy. You can review the most current version of the Privacy Policy at any time at: https://www.punchcards.com/privacy/
22) Assignment
PunchCards may assign all of its rights, interests and obligations pursuant to this Agreement to any person or Company without Your consent. You shall not assign or transfer any of Your right or obligations pursuant to this Agreement without the prior express written consent of PunchCards.
23) Severability
If any provision of this Agreement is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part thereof and the remaining part of such provision and all other provisions hereof shall continue in full force and effect.
24) Independent Legal Advice
You acknowledges that You have had the opportunity (whether taken or not) to seek independent legal advice with respect to this Agreement.
25) Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada and the federal laws applicable therein. All amounts noted here are in U.S. dollars.
26) Entire Agreement
- This Agreement shall insure to the benefit of and by binding upon each Party and its heirs, executors, administrators and permitted successors and assigns.
- The failure of PunchCards to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.
- This Agreement constitutes the entire agreement between You and PunchCards with respect to the subject matter hereof and cancel and supersedes all prior and contemporaneous agreements, understandings, negotiations and discussions, whether oral or written (including, but not limited to, any prior versions of this Agreement) between the You and PunchCards with respect thereto.
27) Contact Us
Questions about the Terms of Service should be sent to support@punchcards.com.
Last modified: November 20, 2015